By: Larry Mogelonsky Member of Laguna Strategic Advisors You’ve trained your bellman, concierge and front desk staff to a tee. Your guests immediately feel welcome at your property with the awful nightmare of security lines, air travel and bag collection finally...
By: Jon Moore Member of Laguna Strategic Advisors I recently had the wonderful opportunity to take a group of Hospitality Management students from the University of New Hampshire to the HSMAI Digital Marketing Strategy Conference at the New York Marriott Marquis....
By: Edwin Fuller Founder and President of Laguna Strategic Advisors Travel marketers around the country are going all out to welcome the more than 77 million international visitors who are expected to arrive in the US this year. And with good reason: international...
