Cancellation fees, Smaller Meetings, and Shorter Lead-Time

By: David M. Brudney Member of Laguna Strategic Advisors I’m not qualified to write about industry trends, but I can write about trends that I have observed at one of my client’s properties, a very upscale resort located at a great destination, that has...

Now is the Best Time for That Sales Audit

By: David M. Brudney Member of Laguna Strategic Advisors Given 2015 healthy performance signs, 2016 forecasted, owners and asset managers have concerns over dollars might being left on the table; Independent-conducted sales audits can validate owners’...

Will Hotels Follow Airlines’ New Drip Pricing Policies?

By: David M. Brudney Member of Laguna Strategic Advisors I have long been a proponent for hotels discontinuing drip pricing or hidden fees, rather instead building some or all of those ubiquitous fees into the room rate. Like many, perhaps even most guests faced with...

Jack Vaughn, the Consummate Hotelier

By: David M. Brudney Member of Laguna Strategic Advisors Much will be written and spoken since word reached all of us last week of the passing of hotel icon Jack Vaughn. It was Jack, along with his partner-in-crime Mike “Shiny” Dimond (Mike...

Ellsworth M. Statler & Kemmons Wilson

By: David M. Brudney Member of Laguna Strategic Advisors “Cathedral Thinking” is a term now back in use, reminding us that idea pioneers and long-range thinkers have always been the ones who did today those things that would benefit future generations – be they...