The Four Pillars of Hospitality Technology

By: Larry Mogelonsky Member Laguna Strategic Advisors   Nowadays, hoteliers are so inundated with technology that the tasks of prioritization and selection have become far more than just daunting; research and procurement are practically a job title unto themselves!...

Renovation While Treading Lightly on Tradition

  By: Larry Mogelonsky Member Laguna Strategic Advisors   For over 100 years, the Ritz-Carlton Montreal has been more than just a hotel; it has been a bastion of the city’s ‘Great Gatsby’ society. Through its doors, royalty and those of privilege have passed countless...

Amazing AirBnB Advertising

By: Larry Mogelonsky Member Laguna Strategic Advisors I have to hand it to the folks running Airbnb. Their brilliance in communicating their message makes all of us in the hotel business look a bit amateurish. And incredibly for that matter, Airbnb’s latest TV missive...

Leveling the Sharing Economy Playing Field

By: Larry Mogelonsky Member of Laguna Strategic Advisors I attended an interesting travel panel earlier this month in my hometown of Toronto. The topic was the leisure segment, with the panelists all senior members of tourism bureaus and hotel organizations, while...

Pet Peeves of Hotel Fitness Centers

By: Larry Mogelonsky Member of Laguna Strategic Advisors With the desire for healthy eating, exercise and all-round wellness on the rise, creating an environment conducive for guests at your hotel’s fitness facilities is paramount. As a road warrior staying at some 50...

The Downfalls of Overcharging for Bottled Water

By: Larry Mogelonsky Member of Laguna Strategic Advisors You’ve trained your bellman, concierge and front desk staff to a tee. Your guests immediately feel welcome at your property with the awful nightmare of security lines, air travel and bag collection finally...