Now is the Best Time for That Sales Audit

By: David M. Brudney Member of Laguna Strategic Advisors Given 2015 healthy performance signs, 2016 forecasted, owners and asset managers have concerns over dollars might being left on the table; Independent-conducted sales audits can validate owners’...

After Currency Moves, Don’t Count The Chinese Out

By: Edwin Fuller Founder and President of Laguna Strategic Advisors All last week, the world’s financial markets were roiled by China’s 4.4% devaluation of its currency, the yuan, also known as the renminbi (RMB). It was the currency’s largest devaluation in decades...

Will Hotels Follow Airlines’ New Drip Pricing Policies?

By: David M. Brudney Member of Laguna Strategic Advisors I have long been a proponent for hotels discontinuing drip pricing or hidden fees, rather instead building some or all of those ubiquitous fees into the room rate. Like many, perhaps even most guests faced with...

Learn Their Culture & Win

By: Edwin Fuller Founder and President of Laguna Strategic Advisors I recently returned from a tour of 6 European countries during which I had time to think about the cultural nuances of each. While English was widely spoken and all the countries I visited boasted a...

The Time is Now to Designate JWA a US Port of Entry

By: Edwin Fuller Founder and President of Laguna Strategic Advisors Any reader of my blog knows I travel a lot. It’s part and parcel of the travel and hospitality business. When it’s efficient, and the customer comes first, travel is a joy. When it’s not efficient and...